Privacy Policy

Introduction

At iRefill, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and address when you sign up for our services, make a purchase, or contact us for support.
• Payment Information: We collect payment details to process transactions. This information is securely processed and not stored on our servers.
• Usage Data: We collect information about how you use our website, such as the pages you visit, the time spent on our site, and the links you click.
• Device Information: We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To process your orders, manage your account, and provide customer support.
• To Improve Our Website: To understand how our website is used and to improve its functionality and user experience.
• To Communicate with You: To send you updates about your order, promotional offers, and other information that may be of interest to you.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information about you.
• Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the changes.

Terms of Service

Introduction

Welcome to iRefill! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using the iRefill website (the "Site") and our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By using our Site and services, you agree to these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Site or services.

2. Use of Our Services

• Eligibility: You must be at least 18 years old to use our services. By using our Site, you represent and warrant that you meet this requirement.
• Account Registration: You may be required to create an account to access certain features of our services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Orders and Payments

• Product Orders: By placing an order on our Site, you agree to pay the full amount for the products ordered, including any applicable taxes and shipping fees.
• Payment Methods: We accept various payment methods as specified on our Site. You agree to provide accurate payment information and authorize us to charge your selected payment method for the total amount of your order.
• Order Confirmation: After you place an order, you will receive an email confirming your order details. This email does not signify our acceptance of your order; we reserve the right to accept or decline your order for any reason.
• Shipping and Delivery: Shipping times and costs may vary depending on your location and the shipping method selected. We strive to deliver your order within the estimated time frame, but we are not responsible for delays beyond our control.

4. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the product in accordance with our Return Policy, which is available on our Site.
• Refunds: Refunds will be issued to the original payment method used for the purchase. Processing times for refunds may vary.

5. Intellectual Property

• Ownership: All content on our Site, including text, graphics, logos, images, and software, is the property of iRefill or its licensors and is protected by intellectual property laws.
• Limited License: You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our Site and services for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.

6. Prohibited Conduct

You agree not to:

• Use our Site or services for any unlawful purpose or in violation of these Terms.
• Interfere with or disrupt the operation of our Site or services, including by transmitting any viruses or harmful code.
• Attempt to gain unauthorized access to any part of our Site or services, or to other users' accounts.
• Use any automated means to access or scrape data from our Site.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

7. Disclaimers and Limitation of Liability

• Disclaimer of Warranties: Our Site and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our Site or services will be uninterrupted or error-free, or that any defects will be corrected.
• Limitation of Liability: To the fullest extent permitted by law, iRefill and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our Site or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our Site; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our Site or services, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Indemnification

You agree to indemnify, defend, and hold harmless iRefill and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to your use of our Site or services, your violation of these Terms, or your violation of any rights of another person or entity.

9. Governing Law

These Terms and your use of our Site and services will be governed by and construed in accordance with the laws of Indore, MP Jurisdiction, without regard to its conflict of laws principles.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our Site. Your continued use of our Site and services after any changes to these Terms constitutes your acceptance of the changes.

Note:

If you have any questions or concerns regarding our Privacy Policy or Terms of Service, please do not hesitate to reach out to us at the contact information provided in the footer section below. We appreciate your trust in iRefill and are grateful for the opportunity to serve you. Thank you for choosing us, and we look forward to continuing to serve your needs.